POPÉ Shipping Policy

Last updated: September 19, 2026

At POPÉ, we want your order to arrive safely and as quickly as possible. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times begin once your order has been shipped:

• Canada: 3–7 business days
• United States: 5–10 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Delivery times may vary depending on your location, shipping carrier, weather, holidays, or other circumstances outside of our control.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your order and delivery location.

POPÉ may offer free shipping promotions from time to time. Any applicable promotion will be clearly displayed on our website.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with your tracking number.

Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

Delayed or Lost Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery area and with household members or neighbors.

If your package appears to be delayed or lost in transit, please contact us at saim.abdullah@outlook.com and we will assist you in determining the next steps.

POPÉ is not responsible for delays caused by shipping carriers, incorrect or incomplete delivery information, weather, customs, holidays, or circumstances outside our control.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address, POPÉ may not be responsible for any resulting delivery issues or additional shipping costs.

If you notice an error in your shipping address immediately after placing your order, contact us as soon as possible at saim.abdullah@outlook.com. We cannot guarantee that changes can be made once an order has entered processing or been shipped.

International Orders

For orders shipped outside Canada and the United States, additional customs duties, taxes, or import fees may apply depending on the destination country.

Any applicable customs charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

POPÉ